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Academy · Process Owner · 300 Professional

Measuring Process Performance with KPIs

Shows process owners how to define and track KPIs for SAP processes using SAP S/4HANA embedded analytics and SAP's process intelligence offerings. Covers choosing outcome and efficiency KPIs, finding the standard analytical apps, capturing baselines before a change, investigating variants and exceptions, and using KPI trends to target regression testing.

  • 45 minutes
  • 5 lessons + quiz
  • Process Owner, Business Analyst, Test Lead