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Academy · Business User / Key User · 200 Practitioner

The Key User Role in an SAP S/4HANA Project

Defines the key user as the bridge between the business and the project team. Covers SAP Activate phases, fit-to-standard workshops, writing requirements and gaps, the key user's tasks in Realize and Deploy, and how to escalate decisions to the process owner.

  • 60 minutes
  • 6 lessons + quiz
  • Key User
Start the course
  1. 01What a key user is10 min
  2. 02SAP Activate in one hour10 min
  3. 03Fit-to-standard workshops10 min
  4. 04Writing requirements and gaps10 min
  5. 05The key user in Realize and Deploy10 min
  6. 06Working with the process owner10 min
  7. QZCourse quiz12 questions

What you’ll be able to do

  • Describe the six SAP Activate phases and the key user's tasks in each
  • Prepare for and contribute to a fit-to-standard workshop
  • Document a business requirement and a gap clearly
  • Explain the key user's responsibilities in testing and training
  • Escalate decisions to the process owner appropriately

Sources and further reading