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Academy · SAP Test Management & TCoE · 400 Expert

SAP TCoE Operating Model and Organization: Centralized, Federated and Hybrid Designs, Roles and RACI

Designs the organization behind an SAP TCoE. You break the operating model into five settings and choose each for your landscape, define the core roles with a skills matrix and career paths, build a RACI that covers Basis, development, security, integration, release management and partners, turn services into a tiered catalog with entry criteria and intake, plan capacity across calendar, project and flow demand, and map it all onto SAP Activate and the SAP Cloud ALM test management apps.

  • 62 minutes
  • 6 lessons + quiz
  • Test Lead / Test Manager, Program / PMO Lead, Solution Architect
Start the course
  1. 01Operating model options16 min
  2. 02Roles, skills and career paths10 min
  3. 03The RACI8 min
  4. 04Service catalog and intake9 min
  5. 05Capacity planning9 min
  6. 06Fitting SAP Activate and Cloud ALM10 min
  7. QZCourse quiz12 questions

What you’ll be able to do

  • Choose between centralized, federated and hybrid TCoE models for a given SAP landscape
  • Define TCoE roles, skills and career paths
  • Build a RACI across TCoE, process owners, Basis, development, security and partners
  • Design a service catalog and intake process for projects and releases
  • Plan capacity across concurrent projects, releases and hypercare
  • Align the TCoE with SAP Activate and Cloud ALM ways of working

Sources and further reading