Now accepting guest editorial from SAP, Oracle, Workday and ServiceNow practitioners.Pitch a guide
The Sign-Off Table

Academy · Finance · 200 Practitioner

Accounts Receivable: Invoices, Incoming Payments and Dunning

Covers how customer invoices reach accounts receivable from order-to-cash billing and from finance, incoming payments and clearing, partial and residual payments, payment difference tolerances, dunning, and receivables reporting including aging and DSO. Ends with how to design and evidence receivables tests for sign-off.

  • 36 minutes
  • 6 lessons + quiz
  • Finance Practitioner, Key User
Start the course
  1. 01Receivables from sales6 min
  2. 02Incoming payments and clearing6 min
  3. 03Differences and tolerances6 min
  4. 04Dunning6 min
  5. 05Receivables reporting6 min
  6. 06Testing receivables6 min
  7. QZCourse quiz12 questions

What you’ll be able to do

  • Post customer invoices and credit memos in finance
  • Post and clear incoming payments including partial and residual payments
  • Explain the dunning process and dunning levels
  • Use customer line items and balance apps
  • Design receivables test scenarios

Sources and further reading