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Academy · EDI & B2B Integration · 300 Professional

Order Responses and Ship Notices from SAP: EDI 855/856 and EDIFACT ORDRSP/DESADV (DELVRY07)

Covers the two outbound messages customers charge back for when they are wrong: order acknowledgments (855/ORDRSP) and advance ship notices (856/DESADV). Learners configure the output, read the DELVRY07 IDoc, build the 856 hierarchy from handling units and SSCCs, choose the trigger and handle cancellations, then test ASNs against what was physically shipped and the 997 that comes back.

  • 66 minutes
  • 6 lessons + quiz
  • Integration Specialist, Sales Practitioner, Tester / Test Analyst
Start the course
  1. 01Outbound order acknowledgments (855 / ORDRSP)11 min
  2. 02DESADV and DELVRY07: the delivery IDoc10 min
  3. 03Building the 856 hierarchy (HL loops and DESADV CPS)9 min
  4. 04Packing, handling units and SSCC labels9 min
  5. 05Timing, changes and cancellations10 min
  6. 06Testing ASNs and avoiding chargebacks17 min
  7. QZCourse quiz12 questions

What you’ll be able to do

  • Configure order confirmation output that produces ORDRSP IDocs for EDI customers and map them to 855 acknowledgment codes
  • Explain the DESADV message type and DELVRY07 basic type and how deliveries, handling units and items nest
  • Map the 856 hierarchical levels (shipment, order, pack, item) and the EDIFACT DESADV CPS groups from SAP delivery data
  • Decide when to send the ASN (goods issue versus picking) and how to handle re-sends, splits and cancellations
  • Prevent common ASN chargebacks with data checks on dates, quantities, references and labels
  • Test an ASN end to end against the physical shipment and the partner's 997

Sources and further reading