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Academy · Testing & Quality · 100 Foundations

Defect Management in SAP Projects

Covers how to log, triage, route and close defects in an SAP program so that developers, functional consultants and business owners can act on them. Emphasizes reproducibility, the difference between severity and priority, the link from defect to test case, requirement and fix transport, and the evidence auditors and process owners expect before sign-off.

  • 40 minutes
  • 5 lessons + quiz
  • Tester / Test Analyst, Test Lead / Test Manager
Start the course
  1. 01Anatomy of a good SAP defect8 min
  2. 02Severity, priority and business impact8 min
  3. 03Lifecycle, triage and routing8 min
  4. 04Traceability and evidence8 min
  5. 05Defect metrics and common anti-patterns8 min
  6. QZCourse quiz12 questions

What you’ll be able to do

  • Write a defect report that includes system, client, transport baseline, data, steps, expected and actual result
  • Distinguish severity from priority and assign both using a given rubric
  • Describe a defect lifecycle including retest and closure
  • Explain how defects link to test cases, requirements and transports for traceability
  • Identify common anti-patterns such as duplicate defects and 'works as designed' disputes

Sources and further reading