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Academy · Program Delivery · 300 Professional

Hypercare and Transition to Run

Covers hypercare after an SAP S/4HANA go-live: designing the support model, monitoring the system and the business, triaging incidents, setting evidence-based stabilization exit criteria, handing over to the run organization, and establishing the regression testing that protects every later release.

  • 40 minutes
  • 5 lessons + quiz
  • Program / PMO Lead, Test Lead / Test Manager, Basis / Platform Administrator
Start the course
  1. 01The hypercare support model8 min
  2. 02Monitoring and triage8 min
  3. 03Stabilization exit criteria8 min
  4. 04Handover to the run organization8 min
  5. 05Ongoing regression in Run8 min
  6. QZCourse quiz12 questions

What you’ll be able to do

  • Design a hypercare support model
  • Set up monitoring and incident triage
  • Define evidence-based stabilization exit criteria
  • Hand over to the run organization
  • Establish ongoing regression testing in Run

Sources and further reading