AI & Automation
What is Joule?
SAP's generative AI copilot embedded across SAP cloud applications, answering questions, navigating, and executing tasks.
Joule is available in S/4HANA Cloud, SuccessFactors, BTP, and other SAP products, with growing Private Edition support. Joule agents extend it to multistep, cross-system tasks. Joule capabilities depend on edition, license, and scenario.
Related terms
SAP Business AI
SAP's umbrella for AI capabilities embedded in its applications and offered through BTP AI services.
AI Agent
Software that uses an LLM to plan and perform multistep tasks by calling tools and systems with some autonomy.
Generative AI
AI that produces new content, such as text, code, or images, from patterns learned in training data.
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