Sales & Distribution
What is SAP S/4HANA Service?
Service management functions in S/4HANA for service orders, contracts, and in-house repair, replacing CRM Service.
It combines CRM service capabilities with ERP integration in one system. Service orders can trigger billing and cost collection. It is relevant for field service and after-sales.
Related terms
SAP Customer Relationship Management
SAP's on-premise CRM suite for marketing, sales, and service, now succeeded by SAP Sales and Service Cloud and S/4HANA Service.
Plant Maintenance
The SAP module (now Enterprise Asset Management) for maintaining technical assets through notifications, orders, and plans.
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Planning an S/4HANA move?
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