Testing & Quality
What is Root Cause Analysis (RCA)?
Determining the underlying cause of a defect or incident to prevent recurrence.
Typical ERP root causes are configuration, code, master data, authorization, test data, or requirement errors. Aggregated RCA guides process improvements. Techniques include five whys and fishbone diagrams.
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Planning an S/4HANA move?
Read the field guides on testing an ECC to S/4HANA migration and grab the free template library.