Lesson 5 of 6
RISE entitlements and limits
10 min
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Few topics generate as much confusion as "the Signavio we got with RISE". This lesson separates what is known from what you must check in your own contract. The rule is simple: the scope of use is defined in the RISE with SAP supplement that applies to your contract, and anything not in it costs extra.
What the starter pack is
Since late 2021, RISE with SAP has included a Business Process Transformation starter pack. SAP PRESS describes it as entitling customers to use SAP Signavio Process Insights, SAP Signavio Process Manager and SAP Signavio Process Collaboration Hub, and calls it an entry-level package that does not include all SAP Signavio components. The Process Insights part supports a one-time data load, either of the existing SAP ERP system before the move or of the SAP S/4HANA system after go-live. The contract term of the starter pack matches the RISE with SAP contract term, and the exact scope is in the RISE supplements published in the SAP Trust Center.
| Item | In the starter pack (as published) | Usually extra |
|---|---|---|
| SAP Signavio Process Insights | Yes, one-time data load | Continuous analysis (a subscription, activated by changing the service plan in SAP BTP) |
| SAP Signavio Process Manager | Yes, limited number of users | Additional modeler users |
| SAP Signavio Process Collaboration Hub | Yes, limited number of users | Additional hub users |
| SAP Signavio Process Intelligence | Not listed | Separate license |
| SAP Signavio Process Governance, Journey Modeler | Not listed | Check your contract |
Starter pack scope as described in public sources; your contract supplement is the authority.
Public sources differ on user numbers. An ASUG article lists three Process Manager users and ten Collaboration Hub users with a 50 GB one-time data load for Process Insights; SAP PRESS gives no numbers and refers to the supplement. Treat any number you read, including these, as something to confirm for your contract, and note that packaging can change between contract versions.
Be equally clear about the discovery edition, which is not part of RISE at all: it is a separate, free, one-time analysis that SAP offers to customers covered by SAP maintenance. You extract a limited data set, validate it, and send it to SAP; SAP describes access to a dedicated tenant after a few business days, with a reduced set of performance data and an executive summary. It is ideal for a business case before a transformation, and it does not consume the starter pack's load.
Activating it
- Confirm the entitlement and quota in your SAP BTP global account (SAP community guidance stresses checking this before setup).
- Subscribe to Process Insights in an SAP BTP subaccount with the RISE service plan.
- Set up the SAP Signavio workspace for Process Manager and the Collaboration Hub, and assign the limited users carefully.
- Plan the one-time load: which system (EP1 before conversion, or CMP after go-live), which processes, which period.
- Agree who owns the workspace, the user assignments and the data load decision.
- Do we need data analysis once, as a baseline or business case?Yes → discovery edition (free, one-time) or the starter pack load · No → next question
- Do we need standard SAP indicators repeatedly?Yes → Process Insights subscription · No → next question
- Do we need specific, cross-system or conformance analysis?Yes → Process Intelligence license · No → models plus embedded analytics may be enough
Other contract types, such as GROW with SAP, have their own terms; check them the same way, in the supplement that applies. And remember that users are part of the entitlement: if only three people can model, the process owner must decide whose processes get modeled first, and whether key users can read processes in the hub or need exports. These are governance decisions, not IT details.
Contoso's choice
Grace's team had a choice: spend the one-time Process Insights load on EP1 before the conversion, or on CMP after go-live. They chose CMP after hypercare, because Dan's questions were about the new system, and the free discovery edition could still provide an ECC view if needed. Process Manager users went to the two modelers and the solution architect; Collaboration Hub users went to process owners and lead key users, while everyone else read the processes through exports until more hub users were licensed.
What would you do?
Halfway through year 1, Dan wants Process Insights numbers every month to track an improvement program. Contoso used its one-time load three months ago. What is the correct next step?
- The RISE Business Process Transformation starter pack covers Process Insights (one-time load), Process Manager and the Collaboration Hub, with limits.
- Process Intelligence and continuous Process Insights are extra.
- User numbers in public sources differ; the RISE supplement for your contract decides.
- Treat the one-time load as a scarce asset and decide its use in governance.
Check your understanding · not graded
Lesson check
1. Which components does the starter pack cover, per SAP PRESS?
2. How often can Process Insights load data under the starter pack?
3. Where is the exact starter pack scope defined?
4. How long does the starter pack entitlement run?