Now accepting guest editorial from SAP, Oracle, Workday and ServiceNow practitioners.Pitch a guide
The Sign-Off Table

Lesson 3 of 5

Tasks, timeboxes and teams

9 min

Once the project has a template and a scope, it needs a calendar and people. In SAP Cloud ALM, the calendar is made of timeboxes, the people are organized in teams with project roles, and the work is a set of tasks of different types. Getting these right is what lets everyone open the tool on Monday and see their own work.

Timeboxes

Timeboxes are managed in Projects and Setup. The SAP Activate phases come predefined; you set their dates and add sprints, milestones and releases. SAP's learning content suggests starting from the planned go-live date and working backward, and giving Explore enough time, because Fit-to-Standard is usually the most time-intensive part.

  1. PreparePhase timeboxProject setup, onboarding, roadmap tasks assigned
  2. ExplorePhase timeboxFit-to-Standard waves; Explore quality gate at the end
  3. Realize sprints 1 to 6Sprint timeboxesThree-week build sprints with user stories assigned
  4. Realize sprints 7 and 8Sprint timeboxesIntegration testing and final acceptance
  5. DeployPhase timebox and milestonesDress rehearsals, cutover and the Q3 go-live milestone
  6. RunPhase timeboxHypercare and the first post-go-live update
Contoso's timeboxes in SAP Cloud ALM, worked back from the Q3 go-live.
The Sign-Off Table · thesignofftable.com/academy/sap-alm-201

Teams and project roles

A team is a set of users with assigned project roles, such as product owner or test manager. Cloud ALM provides a predefined list of project roles from SAP Activate, and you can add your own. Creating a project automatically creates a default PMO team, which cannot be deleted. Larger projects add teams by country, line of business or organizational structure. Roadmap tasks are assigned to roles automatically, which is why mapping people to roles early matters: unassigned roles mean unowned tasks.

PMO teamGrace (project lead), Priya (test lead), Luis (cutover manager)
Team Order to CashMaria as product owner, configuration experts, a test analyst
Team Record to ReportDan as product owner, configuration experts, a test analyst
Cross-team rolesIntegration, data migration, security and change leads
Contoso's teams in Cloud ALM. Project roles drive which roadmap tasks each person sees.
The Sign-Off Table · thesignofftable.com/academy/sap-alm-201

Remember the difference between project roles and authorization roles. Project roles describe what a person does in the project and route tasks. Authorization roles, assigned in Cloud ALM user management, decide what a person can change. A key user can be a product owner in a team while holding only tester authorizations.

Task types

TypeWhat it isContoso example
Roadmap taskGenerated from the SAP Activate roadmapPrepare the test strategy
Project taskCreated by the team for organizational or operational workBook workshop rooms for wave 2
RequirementA business need, usually from Fit-to-StandardConsolidated monthly invoice for fleet customers
User storyA sprint-sized piece of build work, with story pointsGroup deliveries into one monthly invoice
Sub-taskA granular step inside a story or task; inherits its timeboxConfigure the billing type
Quality gateA checkpoint with a checklist at a phase endExplore quality gate
Risk taskA tracked project risk, in recent releasesSecond data load may slip
Task types in SAP Cloud ALM, based on SAP's implementation best practice guide.
The Sign-Off Table · thesignofftable.com/academy/sap-alm-201

SAP's guide notes that user stories and project tasks offer similar functions but serve different purposes: user stories are for user-facing build and configuration value and can be assigned to features, while project tasks are for organizational work. A sub-task inherits its parent's timebox; a user story can have its own.

Assigning and tracking

  • Assign tasks to a timebox, scope, team, role, assignee and tags; use mass change for bulk updates.
  • Use the Gantt view to maintain dependencies between tasks, for example data load before SIT.
  • Agree tag conventions early, such as wave numbers or workstreams, so filters and reports work.
  • Use the overview and cross-project analysis to see phases, sprints, milestones and progress.

What would you do?

Three weeks into Explore, half of Contoso's roadmap tasks show no assignee. The PMO dashboard looks empty and nobody owns Explore deliverables. What is the most likely cause and fix?

Key points
  • Timeboxes hold Activate phases, sprints, milestones and releases; plan backward from go-live.
  • Teams combine users and project roles; the default PMO team cannot be deleted.
  • Task types include roadmap tasks, project tasks, requirements, user stories, sub-tasks, quality gates and risk tasks.
  • Assign tasks by timebox, scope, team, role, assignee and tags; use dependencies for critical sequences.

Check your understanding · not graded

Lesson check

  1. 1. Which timeboxes come predefined in a Cloud ALM project?

  2. 2. Which team is created automatically with a new project?

  3. 3. Why map people to project roles early?

  4. 4. How does a sub-task's timebox work?