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The Sign-Off Table
The Infor CloudSuite Testing Playbook

Week 7 of 8

Cutover, go/no-go and hypercare

Infor’s guide asks for a detailed cutover plan and a checklist-based go-live readiness review across solution, technical, data, people and transition readiness. That is the shape of a good go/no-go meeting: short, because the evidence was collected in advance.

On multi-tenant CloudSuite there is one more item for the checklist: the next Infor update. Know its date before you pick yours, so your first weeks live are not also your first regression cycle.

This week: build the runbook and the readiness checklist

  1. Build an hour-by-hour runbook with owners, timings, validations and a marked point of no return. Include stopping, draining and restarting each ION flow.
  2. List go/no-go criteria with thresholds and evidence: SIT and UAT exit, reconciled dress rehearsal, every interface Ready, roles in production, support readiness.
  3. Check the deployment calendar: if a feature release or monthly update lands in your first weeks live, plan its regression into hypercare.
  4. Set hypercare exit criteria on evidence: no open severity 1 for an agreed period, first month-end close done, ION error queues at steady state.

Number of the week

48 hours

is how far ahead the go/no-go checklist should go out, so the meeting reviews evidence instead of collecting it.

Source: The Sign-Off Table go/no-go checklist

Use this week

Next week, the last of the playbook: living with Infor’s updates, Release Reports and feature toggles.

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