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The Sign-Off Table
The ERP Release Sign-Off Playbook

Week 7 of 8

SIT, UAT and the go/no-go call

Everything so far feeds this week: ranked processes, the customization inventory, validated imports and role tests. SIT proves processes work end to end across systems. UAT proves the business accepts them. The go/no-go meeting decides on the evidence.

When the evidence is not presented honestly, the meeting fails. Birmingham City Council’s auditors found that testing of its Oracle system was incomplete when it went live in April 2022, and that the steering committee was told there were no open defects except intermittent issues.

This week: write exit criteria with numbers, and present them straight

  1. Write SIT scenarios as end-to-end chains across systems, e.g. web order → credit check → pick and ship → invoice → payment applied → bank reconciliation.
  2. Make every expected result checkable: a document number, a posted amount, a status. Never "screen appears".
  3. Set numeric exit criteria, e.g. 95% of critical scenarios passed and zero open severity 1 defects (example: set your own).
  4. Get UAT signed per process by the process owner, with accepted defects and workarounds listed.
  5. Send the go/no-go checklist 48 hours ahead, with blocking criteria marked and evidence attached.

Number of the week

73.3%

test pass rate for Birmingham City Council’s replacement income system, against a 95% threshold, with 10 severe issues where zero were allowed. Go-live was delayed.

Source: The Register (September 24, 2025)

Use this week

Next week, the last of the playbook: the release calendar after go-live, and a regression practice that keeps up with it.

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