Oracle, Workday & Other ERP
What is ServiceNow?
A cloud platform for IT service management and enterprise workflows, frequently integrated with ERP systems.
ERP teams use it for incidents, changes, and service requests, and for employee and procurement workflows. Family releases are named after cities and arrive twice a year. Change records often reference SAP transports.
Related terms
More in Oracle, Workday & Other ERP
Planning an S/4HANA move?
Read the field guides on testing an ECC to S/4HANA migration and grab the free template library.