Order-to-Cash in SAP S/4HANA: Overview

Keep this: job aid

Order-to-cash at a glance

• Chain: inquiry/quotation (optional), sales order, delivery, picking, goods issue, billing, payment.
• Order save: pricing, availability, credit, plant and shipping point, incompletion.
• Goods issue: debit COGS, credit inventory. Billing: debit receivable, credit revenue and tax.
• Payment clears the receivable; orders and deliveries post nothing to the ledger.
• Handoffs are worklists: credit release, delivery due list, picking, billing due list, open items.
• Stuck order? Open the document flow and find the last complete document.
• Reference process: BD9 Sell from Stock in SAP Signavio Process Navigator.
• Adapt BD9 scripts: your data, your expected results, a test per deviation.
• ECC changes: business partner, SAP Credit Management, status and pricing tables, output, rebates.