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The Sign-Off Table
The ERP Release Sign-Off Playbook

Week 3 of 8

Processes, risk and scope

An ERP test plan built screen by screen never finishes. One built on end-to-end processes does: order-to-cash, procure-to-pay, record-to-report, plan-to-produce, and the variants your business actually runs (returns, intercompany, drop ship, project billing).

Ranking those processes by risk is what lets a small team keep up with a vendor calendar. It also connects the test plan to the business case, which is where most programs fall short.

This week: list your end-to-end processes and rank them

  1. List end-to-end processes and their variants, not screens or transactions.
  2. Score each one on business impact if it fails, how often it changes, how often it runs, and whether it touches an interface, a customization or a financial control.
  3. Trace every requirement and every customization to at least one process test. Anything without a test is untested by definition.
  4. Take the top 20. They become the critical list for every exit criterion and every release from now on.

Number of the week

More than 70%

of recently implemented ERP initiatives will fail to fully meet their original business case goals by 2027, Gartner predicted in 2024.

Source: Gartner prediction, via TechTarget (June 2026)

Use this week

Next week: the parts of your ERP that break on upgrade are the parts that make it yours. We inventory them.

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