Designing a Test Center of Excellence for SAP

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SAP TCoE design card

• Business case: forecast next year's SAP and internal change; cost and risk of rebuilding testing each time.
• Service catalog: one page per service (purpose, inputs, outputs, lead time, owner, measure, funding).
• Start with regression, test data and release assessment.
• Hybrid model: central standards, regression, data, tools; local functional testing.
• One front door for intake; weekly triage; quality council for conflicts.
• Annual calendar: SAP windows, close, peaks, freezes, audits; back-schedule preparation.
• Book business testers a quarter ahead.
• Scorecard: escaped defects, DDP, critical process coverage, cycle time, cost per cycle, automation stability.
• Automate stable, frequent, critical processes first; keep test design tool-neutral.
• Treat test data as a capability: recipes, refresh, masking.