SAP TCoE Standards and Processes: Test Policy, Templates, Quality Gates and the TCoE Playbook

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TCoE playbook card

• Layers: test policy (1 page, CIO) → organizational test practices → templates → project and release documents.
• Policy line that does the work: no change reaches production without a recorded test decision.
• Templates by change class: project strategy, release test plan, enhancement plan in the change record, emergency record.
• Prefill standard answers; mark mandatory sections; store templates where the work happens; version them.
• Names: process first, then scenario and variant; automated tests reuse the manual identifier.
• Evidence: who, when, where (system, client, build), data, expected vs actual, proof, linked defects.
• Gates: standard entry and exit criteria; tighten freely; loosen only by waiver from the accountable owner.
• One severity scale by business impact; priority set separately; only a passed retest closes a fix.
• Conformance: sample results per process per release; widespread misses mean fix the standard.
• Tailor triggers, plans, automation and gates for Private, Public and BTP; keep policy, evidence, severity and workflow common.