SAP Testing Center of Excellence Business Case and Charter: Cost of Quality, Funding Models and Sponsorship

Keep this: job aid

TCoE business case and charter card

• Demand first: forecast 12 months of SAP releases, patches, enhancements, roll-outs and platform changes from trusted sources.
• Baseline one period at one agreed blended rate: prevention, appraisal, internal failure, external failure.
• Link incidents to releases before counting escaped defects; mark measured versus estimated lines.
• Benefit levers: regression effort, enhancement reuse, patch scope, mobilization, internal and external failure.
• Add every new recurring cost and the one-time investment; show conservative, expected and optimistic cases.
• Count only manual work you would really have done; label key-user hours as capacity released.
• Funding: core services on the run budget, demand services from projects, roadmap investment by milestone, showback quarterly.
• Charter: purpose, mandate, services, decision rights, exclusions with owners, engagement, governance, measures, review.
• Release rule: the TCoE gives a readiness assessment as given; owners decide and are named when they accept risk.
• Pitch on one page with one number per part, and agree dated success measures before funding.