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Integration Monitoring and Error Handling

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Integration Monitoring and Error Handling

Keep this: job aid

Interface operations card

  • Map every hop: document, S/4HANA interface layer, Cloud Connector, Integration Suite, partner acknowledgment.
  • Know the monitors: WE02/BD87, SM58, SMQ1/SMQ2, SBGRFCMON, SRT_UTIL, /IWFND/ERROR_LOG, AIF, Integration Suite, Cloud ALM.
  • Route errors to whoever can fix the cause; name owners per interface.
  • Set severity by business impact and time to harm; tune out noise.
  • Before reprocessing: cause fixed, result not already there, idempotency known.
  • Reprocess originals where they failed; never delete without process-owner approval.
  • Reconcile expected, sent and processed daily; control totals for money.
  • Record message IDs, statuses and results as test evidence.
  • Cutover: stop, drain or accept, reconnect, smoke test, monitor.
  • Hypercare: daily review of alerts, failures, reconciliation and volumes against exit criteria.