SAP Business AI Explained: Joule, Joule Agents, AI Units and the SAP Business AI Platform

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SAP Business AI status-check card

• Layers: Joule / Joule Work → Joule Assistants → Joule Agents → embedded features → SAP Business AI Platform.
• Assistant = role-aware coordinator; agent = multi-step worker; many-to-many; permissions decide per-user agent access.
• Agents ask for confirmation before data changes; read the Source and AI Reasoning section.
• Base AI is included; premium AI (agents, many assistants) consumes AI Units, bought annually, expiring after 12 months.
• Metrics differ: per agent action, per AI request, per user per month. Size with the Discovery Center AI Estimator.
• Joule for Developers: promotion ended 30 Sep 2026; ABAP AI needs AI Units from 1 Oct 2026; SAP Build GenAI to 31 Dec 2026.
• Status words: announced → beta → Early Adopter Care → GA. Plan production only on GA for your edition.
• Verify in order: Discovery Center AI catalog → Help Portal agent page → What's New → SAP for Me → your quality system.
• Re-check every AI status after SAP TechEd (27 to 29 October 2026) and each quarter.